RecyBag Collection bags

Frequently asked questions

• Do I have to register to be able to order from Flyerline?
  Not necessarily. While you always have the option of placing your Flyerline order as a guest, there are lots of advantages that come with having a registered account. The order placement process is easier and more secure. A customer account gives you many different options. For example, it lets you view any orders you’ve already placed, check your order’s production status, or trigger a repeat order based on a past order.
• I've forgotten my password. What should I do?
  If you've forgotten your password, you have the option of requesting a new password by clicking on “Forgot password” in the login area. You will then receive an e-mail containing a unique system-generated password that you can use to log in and set a new password. Then you’ll need to log back in using the new password.
• How do I proceed if I have selected the "self-collector" delivery option?
  With this shipping option, you will be notified by phone or email when the ordered goods are ready for collection.
• What payment options does Flyerline offer?
  You can choose from the following payment options:
  
  - Payment on account (creditworthiness must be guaranteed)
  - PostFinance
  - Mastercard
  - VISA
  - PayPal (PayPal)
  - TWINT
  - Cash in advance
  - Card payment on collection
• What can go into the RecyBag?
  All plastic packaging from the household as well as beverage cartons: plastic bottles, films, pouches, cups, trays, tubes, bags and sachets. Emptied is enough – no cleaning required.
• What sizes are available?
  17, 35, 60 and 110 litres. 17 and 35 L are suitable for households and offices, 60 and 110 L for businesses, municipalities and collection points.
• How many bags are in one roll?
  10 bags per roll – in every size.
• How much does a RecyBag cost?
  Recommended retail price by RecyPac: CHF 1.00 (17 L), CHF 1.60 (35 L), CHF 2.40 (60 L) and CHF 4.00 (110 L) per bag. Per roll: CHF 10.00 / 16.00 / 24.00 / 40.00.
• What is the difference between Bring Plastic Back and RecyBag?
  RecyBag is the successor system to Bring Plastic Back, operated by the RecyPac association. Broader backing, significantly more return points and a Switzerland-wide unified solution. The content collected remains the same as before.
• Do I have to clean the packaging before putting it into the RecyBag?
  No. Empty is enough.
• Where do I return the full bags?
  In Swiss retail outlets, in municipalities with a concession and in private recycling centres. The current list of return points can be found at recybag.ch.
• What quantities can I order?
  From 1 to 100 rolls per order (equivalent to 10 to 1,000 bags). For larger quantities, please contact us directly.
• How long does delivery take?
  Between 1 and 5 working days throughout Switzerland.